Privacy Policy

Last updated: January 4, 2026

Livren operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information
Name, billing address, shipping address, email address, and phone number.

• Financial and payment information
Payment method, transaction details, payment confirmation, and related payment information. Payments are processed by third-party payment providers, and Livren does not store full payment card numbers.

• Account information
Login credentials, preferences, and account settings.

• Transaction and shopping activity
Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

• Communications
Information you provide when contacting customer support or otherwise communicating with us.

• Device and network information
IP address, browser type, operating system, and other unique identifiers.

• Usage information
How and when you interact with or navigate the Services.

Sources of Personal Information
We may collect personal information from the following sources:

• Information you provide directly
Such as when you create an account, place an order, contact us, or otherwise submit information.

• Information collected automatically
Through your use of the Services, including cookies, pixels, and similar technologies.

• Information from service providers
When vendors collect or process information on our behalf.

• Information from third parties
Including partners or other third parties, where permitted by law.

How We Use Your Personal Information
We may use personal information for the following purposes, as permitted by applicable law:

• Providing and improving the Services
Including processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns or exchanges, enabling reviews, and personalizing your shopping experience.

• Marketing and advertising
Sending promotional communications and displaying advertisements based on your activity and interactions, subject to your preferences and applicable law.

• Security and fraud prevention
Protecting accounts, preventing fraudulent or illegal activity, and maintaining the safety and integrity of the Services.

• Communication and customer support
Responding to inquiries, providing support, sending service-related notices, and maintaining our relationship with you.

• Legal and compliance purposes
Complying with laws and regulations, responding to lawful requests, enforcing policies, and protecting rights and interests.

How We Disclose Personal Information
We may disclose personal information in limited circumstances, including:

• Service providers and vendors
Such as Shopify, payment processors, analytics providers, fulfillment and shipping partners, customer support services, and cloud storage providers.

• Business and marketing partners
Including partners involved in advertising or marketing activities, where permitted by law.

• At your direction or with your consent
When you request, authorize, or otherwise consent to disclosure.

• Corporate affiliates
Within our corporate group or affiliated entities.

• Business transactions
In connection with a merger, acquisition, restructuring, or similar transaction.

• Legal obligations
To comply with laws, enforce policies, or protect the rights, property, or safety of Livren, our customers, or others.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve its platform. Information submitted through our store may be processed by Shopify in countries outside your country of residence.

In certain cases, Shopify acts as an independent data controller for information processed through its platform features. More information is available at: https://privacy.shopify.com/

Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to:

• Operate and maintain the website
• Remember user preferences
• Analyze website traffic
• Support marketing and advertising activities

Where required by law, we provide cookie consent or preference options. You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Children’s Data
The Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal and accounting obligations
• Resolve disputes
• Enforce our agreements

Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

• Access and transparency rights
Request access to or information about the personal data we hold.

• Correction and deletion rights
Request correction or deletion of personal information, subject to legal limitations.

• Data portability
Request a copy of your personal data in a portable format, where applicable.

• Opt-out rights
Opt out of the sale or sharing of personal information for targeted advertising, where applicable.

• Marketing preferences
Withdraw consent for marketing communications at any time.

Where required by law, we recognize the Global Privacy Control (GPC) signal as a valid opt-out request.

To exercise your rights, please contact us using the information below. We may verify your identity as permitted by law. Livren does not discriminate against users for exercising privacy rights.

International Transfers
Your personal information may be transferred to, stored, or processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms, such as Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below:

Email: info@livren.com
Address: 5825 Delmonico Dr, Suite 360, Colorado Springs, CO 80919, United States
Phone: +1 (213) 403-8101
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM